RepairsUniverse.com - Shipping & Payment Policies

Shipping Policies:

• Shipping Information
• Shipping FAQ's

Payment Policies:

• Payment Information
• Payment FAQ's

Shipping Information:

When you place your order, you will then be prompted to decide what your preferred shipping method is. Once you have chosen all the replacement parts you need, you can then decide how quickly you need them. We will combine all parts as best as possible to keep your shipping costs low, but be sure to include all parts in one order to get the best shipping price possible.

For US Customers, please choose from US options, which include standard shipping, priority shipping, or express shipping via the USPS. Be sure to note shipping times and calculate processing time as well. All shipping times are given by the USPS, and are approximate.

Processing Time:

Most order are shipped within one business day (24 hours) of order placement. Same day shipments are possible, depending on the time of day and your location. RepairsUniverse uses USPS for all shipments, which allows us to not only save you money on your shipping prices, but enables shipping to P.O. Boxes as well.

USA Shipping:

Current shipping rates are shown in the table below.

US Customers:

* Each additional item will incur a $1.00 handling fee.

Please note these are average delivery times during business days. Some items may arrive sooner or later than listed in the chart above.

Any guarantees made in shipping times is made by the carrier, not RepairsUniverse. If you want a more accurate delivery time, you can log onto www.usps.com to enter your exact location to get a more accurate delivery date. Any delays in receiving your order are due to carrier delays or incorrect or missing shipping information. Please double check the shipping address you enter to ensure on-time delivery. If you do not receive your order when you expect, you can contact USPS to track the order.

International Shipping

Repairs Universe does ship internationally, and rate information and approximate delivery times can be found in the table below.

International Customers:

* Each additional item will incur a $1.00 handling fee.

Please note these are average delivery times during business days. Some items may arrive sooner or later.

At this time, we currently ship to the following countries:

Multiple Orders:

If you will be ordering multiple parts, to save on shipping, it is best to combine all orders into one. Each parcel carries with it a standard flat rate fee whereas an order placed at a later time will be shipped separately and incur additional shipping fees. Each additional item in a multiple order will incur a $1.00 handling charge.

Processing Time:

We aim to ship all items within 24 hours of receiving your order. In most cases we dispatch the same day. When you place your order, please consider if it is the weekend or late in the day when calculating arrival times for your order.

Delivery Time:

Please see shipping chart above or log onto www.usps.com to enter your location and determine more accurate shipping details.

FAQ:

Will I get tracking details?

Yes, you will be emailed tracking details once your item has been dispatched. We will email the address you provide when you placed your order. This allows you to keep track of where your order is at all times, and resolve any issues with the USPS directly.

I live outside the US. Do you ship internationally?

Yes we do, we have many orders from international customers and ship all over the world including, Canada, Europe, Asia, South America and Australia.

Can I get my order sent to a PO Box?

Yes this is fine. We use the United States Postal Service so we can ship to a PO Box address.

Do you ship to a APO / FPO address?

Yes, we have many orders from military personnel posted in various locations, can easily ship your order directly to you.

What if I provided an incorrect address?

You as the customer are responsible for providing the correct shipping address to ensure you receive your parts in a timely manner. Typically when this happens, we will receive the item back as undeliverable. If an item gets returned to us due to an incorrect shipping address, you may be charged additional shipping charges for us to send it a second time. Please double-check to ensure that the address you provide is correct and up-to-date.

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Payment Information:

Payment can be made by credit card, debit card, and PayPal. We accept Visa, MasterCard, Discovery, Discover and American Express. All orders in the state of Nevada will be subject to 8.1% sales tax.

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